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Get Support
Need assistance? We're always ready to help you get the most out of IsDownAlarm
Email Support
Get detailed help from our support team
Send us an email and we'll get back to you within 24 hours (usually much faster!)
Email us at:
admin@isdownalarm.com✓ Response within 24 hours
✓ Technical support available
✓ Billing and account help
Coming Soon
Live Chat
Instant support when you need it
We're working on bringing you real-time chat support. This feature will be available soon!
What to expect:
- → Instant responses
- → Screen sharing support
- → Available 9 AM - 6 PM EST
Quick Help Resources
Common Support Topics
🔔 Setting Up Alerts
Learn how to configure email, SMS, and Telegram notifications for your monitored websites
💳 Billing & Plans
Questions about pricing, upgrades, or billing? We'll help you find the right plan
🔧 Technical Issues
Experiencing problems with monitoring or false alerts? We'll investigate and fix it
🚀 API Integration
Need help integrating our API? Our team can guide you through the implementation