IsDownAlarm.com
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Frequently Asked
Questions
Find answers to common questions about website monitoring, alerts, pricing, and more.
Getting Started
Common questions about getting started
How do I check if a website is down?
Do I need to create an account to check websites?
What's the difference between 'down for everyone' and 'just me'?
Monitoring & Alerts
Common questions about monitoring & alerts
How often do you check my websites?
What types of alerts do you support?
How do I set up Telegram notifications?
Can I monitor websites that require authentication?
Pricing & Plans
Common questions about pricing & plans
Is there really a free plan?
Can I upgrade or downgrade my plan anytime?
What happens if I exceed my plan limits?
Do you offer refunds?
Technical Questions
Common questions about technical questions
What locations do you monitor from?
How accurate are your response time measurements?
Do you support IPv6 websites?
Can you monitor internal/private networks?
Account & Billing
Common questions about account & billing
How do I cancel my subscription?
Can I export my monitoring data?
Is my data secure?
Still have questions?
Can't find what you're looking for? Our support team is here to help.
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